STORE POLICIES
Everything we promise, in one place.
Our full terms, privacy policy, delivery policy and refund policy for orders placed on ruchinilayam.in.
Terms & conditions
Who we are, how an order is accepted, prices and taxes, food and allergen information, and the law that applies.
Privacy policy
What we collect when you order, why we need it, who else sees it, how long we keep it and how to ask us to delete it.
Shipping & delivery policy
Delivery charges, where we deliver, how soon we dispatch and how long delivery takes.
Refund & cancellation policy
Cancelling before dispatch, what to do about a damaged or incorrect parcel, and how refunds are paid.
Food & storage guide
How to keep pickles, podis, sweets and snacks at their best once they reach you.